Terms of service

Welcome to the Questrade community, owned by Questrade, Inc.. Questrade refers to Questrade, Inc. and includes any related affiliate thereof. By using the community you agree to comply with and be bound by the following terms of service.


In these terms of service, "community" refers to either https://community.questrade.com

or to any other website owned by Questrade and from which you may have been redirected.



The community is for personal and non-commercial use. The entire content included in the community , including but not limited to text, information, designs, photographs, graphics, images, illustrations, interfaces, codes, audio clips, sounds, video clips, software and links to external websites (content), is provided for informational purposes only. Please use caution and common sense when using the community.


Disclaimer, limitation of liability

Questrade intends for the content in the community to be accurate and reliable. However, the community and the content are provided to you on an "as is" and "as available" basis and without warranties or conditions of any kind, whether express or implied. In particular, Questrade does not control the content posted by users in the community and makes no representation or warranty whatsoever regarding the accuracy of the information accessible on or through the community. Furthermore, to the fullest extent permissible pursuant to applicable law, Questrade disclaims all warranties, express or implied, including, but not limited to, implied warranties or conditions of merchantability or fitness for a particular purpose, non-infringement of third party rights, freedom from computer virus, and warranties arising from course of dealing or course of performance. Questrade does not represent or warrant that the functions contained in the community will be uninterrupted or error free, that defects will be corrected or that the community or the server which makes the community available are free from viruses or other harmful components. In no event shall Questrade be liable for any damages whatsoever, including direct, indirect, special, incidental or consequential damages, arising out of or in connection with the use or performance of the community or any other site you may access while using the community or your use of the content, even if advised of the possibility of such damages.


Dealing with third parties

Any correspondence or business dealings with any third parties including merchants, sellers, buyers or advertisers found on, or through, the community is solely between you and such third parties, and Questrade has no control over the quality or legality of the content advertised, the truth or accuracy of any representations made by sellers, the ability of sellers to sell and the ability of buyers to purchase. Questrade is not responsible for any damages you may suffer by entering into such transactions including the payment for and delivery of goods if any, and any terms, conditions, warranties, or representations associated with such dealings. You and the third party, not Questrade, are responsible for compliance with all laws applicable in any such transaction.



You acknowledge and expressly agree that use of the community is at your own risk. You agree to defend, indemnify and hold Questrade and their affiliates as well as their respective directors, officers, trustees and employees harmless from any and all liabilities, costs and expenses, including reasonable attorneys' fees, related to any violation of these Terms of Service by you or users of your account, or in any way arising out of the use of the community , including without limitation, the placement or transmission of any information or other materials on the community by you or users of your account.


Prohibited use of community

You shall not use the community in any way that would interfere with its operation nor submit any information, material or content to the community that violates any law. Furthermore, you shall not post, upload, publish, transmit or otherwise distribute on the community any information, material, or content that:

  1. Could constitute a criminal offence, including without limitation, any crimes relating to pornography, threats, intimidation, hate, assault, or fraud.
  2. Could defame, abuse, harass, threaten or otherwise interfere with or harm the contractual, personality, confidentiality, privacy or publicity, moral or statutory or any other rights of any person.
  3. Could infringe the intellectual property rights including without limitation any copyright, trade-mark, or patent, of any person.
  4. Could be considered as a use of the community that is contrary to law or electronic etiquette, or which would adversely impact the use of the community or the internet by other users, including the posting or transmitting of information or software containing viruses or other disruptive components.
  5. Contains any distasteful or offensive material including, but not limited to, material intended for an adult audience.
  6. Contains: (i) commercial content, including without limitation, advertising, solicitation, offer to sell any goods or services, or (ii) advertising, solicitation, offer to join any organization whatsoever, or (iii) surveys, contests, or chain letters.
  7. Encourages, conspires, entices or promotes the occurrence of any of the prohibited conduct stipulated herein.


Questrade reserves the right to remove any information, material or content that you post, upload, publish, transmit, distribute or otherwise use on the community at any time, at its sole discretion and without prior notice.



By posting, uploading or submitting any information, material or content to the community , you automatically grant (or automatically warrant that the owner of the rights to such material, information or content has expressly granted) Questrade a permanent, royalty-free, irrevocable, non-exclusive right and license throughout the world to use, reproduce, modify, adapt, create derivative works from, publish, translate, license, transmit, distribute and otherwise exploit any or all portions of such information, material or content in any manner and media and by means of any technology now known or hereafter developed. In addition, you hereby irrevocably waive all moral rights in any such information, material or content posted, uploaded or submitted by you.


Web scraping/harvesting

The framing, scraping, data-mining, extraction or collection of content from the community in any form and by any means whatsoever is strictly prohibited. Furthermore, you may not mirror any material contained on this site.


Hyperlinking to the community

You may create a link ("hyperlink") to the Community provided that:

  1. You do not replicate any of the content of the community.
  2. You do not create a frame or any other bordered environment around the community or any of the content contained in the community.
  3. The hyperlink shall not imply any endorsement of any product or services.
  4. The website linking to the community does not contain distasteful or offensive material including, but not limited to, material intended for an adult audience and pornographic material.
  5. The website linking to the community does not contain any information, content or material that would interfere with the operation of the Community nor which libels, defames, invades privacy, is obscene, abusive or threatening, infringes intellectual property laws or violates any other laws.


Questrade may withdraw your right to link to the community at any time in its sole discretion.


External links on community

Links available in the community will allow you to link to websites not maintained or controlled by Questrade. Questrade provides these links for your convenience only and make no endorsements, warranties or representations of any kind whatsoever regarding these other websites and assume no responsibility for content on third party websites. Please be aware that you link to these third party websites at your own risk.



All content published on or otherwise accessible through the community , including organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related, is protected by copyright. The content, and the copyright in the content, are owned or controlled by Questrade or Questrade's content suppliers. You may only use or reproduce the content for your own personal and non-commercial use. The content may not be otherwise used, reproduced, broadcast, published or retransmitted without the prior written permission of the copyright holder. You must abide by all copyright notices, information and restrictions contained in any content on, or accessed through, the community and maintain such notices in the content.



Questrade, Questrade IQ or IQ, Questrade IQ Edge or IQ Edge, Bull’s Eye, and Market Intelligence, and the Questrade Advantage are trademarks of Questrade. All other products, services and company names mentioned in community, such as Portfolio IQ, may be trademarks of either of Questrade or its respective owners. You shall not use any trademark displayed in the community without the express written permission of Questrade.



Questrade reserves the exclusive right to modify these terms of service at any time. Non-material changes and clarifications will take effect immediately. Material changes will take effect 30 days after their posting. The posting date of each document will be set out at the end of the document. Any continued use of the community will be deemed conclusive of your acceptance of the modified terms of service.



Registered member accounts

In order to access certain parts of the Community, you must register as a user with the community. Clients of Questrade are automatically granted full access to the community and will select a community user name. Password selection is not necessary; client passwords to all Questrade-owned sites including myQuestrade, Questrade IQ, Questrade IQ Edge, and the community are universal. 

Non-Questrade clients may register for a community user account, and will select a password and community user name.

All users of the community understand and agree that you are solely responsible for maintaining the confidentiality of your account including your password, and are fully responsible for all activities that occur under your account. You agree to (a) immediately notify Questrade of any unauthorized use of your password or account or any other breach of security, and (b) log out from your account at the end of each session. Questrade will not be liable for any loss or damage arising from your failure to comply with this section.



Questrade’s privacy policy form a binding and integral part of these terms of service.



The terms of service of the community and all other documents referenced herein constitute the entire agreement between Questrade and you with respect to your use of the community. Questrade’s failure to insist upon, or enforce strict performance, of any provision of this agreement shall not be construed as a waiver of any provision or right. If any of these terms of service is determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions hereof. These terms of service shall be governed by and construed in accordance with the laws of the province of Ontario and the federal laws of Canada, as applicable. The parties hereby agree and attorn to the exclusive jurisdiction of the courts of the province of Ontario.

All content in the Exchange, whether provided by Questrade or created by the community members, is for informational purposes only and does not contain advice or recommendations on behalf of Questrade Inc. Use of this site is subject to the terms of service and user posting rules.