Self-directed investing customer notice September 2017


Get the most out of the IQ Edge® newest release

On August 23, 2017, we released a new optional update to IQ Edge. Customers who decide to download and install this version will experience better performance across all windows, especially for updating watchlists or working with multiple ones. Also with this update, French users can now enter amounts using commas rather than decimals.

The IQ Edge newest release

Last login: make sure your account is secure

The security of our customers’ accounts is important to us, so we’re introducing a new feature to help you. With Last login, whenever you log in to your Questrade account you can check information about the last login to your account, such as date, time, and device/browser. The customer portal (myQuestrade) and Questrade Trading display last login details in the top right corner of the main menu, while mobile users view this at the bottom of the menu.


Download your monthly statement

September…back to school and time to think about RESPs

Planning for your child’s post-secondary education is important no matter what grade they are entering this year. A Registered Education Savings Plan (RESP) gives you access to free money in the form of government grants to help systematically save for your child’s post-secondary education. Your contributions are tax-free. You can contribute a lifetime amount of $50,000 per child. Find out more on our website.


Download your monthly statement

Your account statement

July statements are available now and your August statement will be available mid-September. Log in to Questrade to access your statements.


Download your monthly statement

Articles and videos

Join the Exchange to connect with other investors. This month’s content:


Make automatic contributions with pre-authorized deposits

You can make regular or one-time contributions (Canadian and U.S. funds only) to your Questrade accounts with pre-authorized deposits. To set this up, log in to Questrade. From the ACCOUNTS area, hover over or tap FUNDING and click or tap Pre-authorized deposit.

Keep your contact information current

Ensure we have your correct contact information in case we need to reach out to you about your account. Learn how to update your information in 60 seconds by watching our video.

How are we doing?

We’d love your feedback about our client notice and the service we provide to you. Send your comments to


What do you think? Login to comment on this article.

  • Alex, the so called "new optional update to IQ Edge" was mandatory and ever since, my platform is quite sluggish, I have to double click sometime to have the requested (chosen) window activated! I don't like it!

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