Set up a PIN and save time when you phone us

Set up a personal identification number (PIN) in your customer profile and use it the next time you phone us. Identify yourself with your PIN and account number to get help from us with fewer security questions. A PIN’s an optional but handy way to stay secure and get help more quickly.

Set up a PIN

T+2: shorter settlement cycle starts September 5

On September 5, 2017 Canadian and U.S securities markets move from the T+3 standard settlement cycle to T+2. Changes for you? Very few, except your trades or securities will settle sooner—and that’s a good thing. Learn more


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Market closure: Ontario Civic Holiday and Labour Day

Canadian markets are closed on Monday, August 7, 2017 for the Ontario Civic Holiday. U.S. markets are open. Phone, email, and online chat support will be available. Both Canadian and U.S. markets are closed on Monday, September 4, 2017. For a full list of dates and when you can reach us, see the Canadian and U.S. market closures section of the contact us page.


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Your account statement

June statements are available now and your July statement will be available mid-August. Log in to Questrade to access your statements.


Download your monthly statement

Articles and videos

Join the Exchange to connect with other investors. This month’s content:


Make automatic contributions with auto-deposits (pre-authorized deposits)

You can make regular or one-time contributions (Canadian and U.S. funds only) to your Questrade accounts with auto-deposits. To set this up, log in to Questrade. From the ACCOUNTS area, hover over or tap FUNDING and click or tap Auto-deposit.

Keep your contact information current

Ensure we have your correct contact information in case we need to reach out to you about your account. Learn how to update your information in 60 seconds by watching our video.

How are we doing?

We’d love your feedback about our client notice and the service we provide to you. Send your comments to